Privacy Policy

Effective Date: 1 October 2025
Last Updated: 1 October 2025

Introduction

Welcome to Inkathi Luxury African Safaris LLC (“Inkathi,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Fill out contact forms or inquiry forms on our website
Request information about safari experiences
Communicate with us via email, phone, or other direct communication
Subscribe to our newsletter or marketing communications
Participate in surveys or provide testimonials

This information may include:

Contact Information: Name, email address, phone number, mailing address
Travel Preferences: Destination interests, travel dates, group size, budget range
Passport Information: Passport number, nationality, date of birth (when required for booking purposes)
Health Information: Dietary restrictions, medical conditions, mobility considerations (when relevant for safari planning)
Special Requests: Honeymoon celebrations, anniversary details, accessibility needs
Communication Records: Correspondence history, consultation notes, itinerary preferences

Information Automatically Collected

When you visit our website, certain information may be automatically collected, including:

Device Information: Browser type, operating system, device type
Usage Data: Pages visited, time spent on pages, referring website
IP Address: Your Internet Protocol address for security and analytical purposes

Note: We do not currently use cookies or tracking technologies such as Google Analytics or similar tools. Should this change in the future, we will update this Privacy Policy and notify you accordingly.

How We Use Your Information

We use the information we collect for the following purposes:

Safari Planning & Service Delivery

To design and deliver bespoke safari experiences tailored to your preferences
To communicate with you about your safari inquiry, booking, and travel arrangements
To coordinate with our trusted third-party partners (lodges, tour operators, guides, airlines)
To provide pre-trip concierge services and travel support
To offer during-trip and post-trip assistance

Communication & Marketing

To respond to your inquiries and requests
To send you information about our services, destinations, and experiences
To share newsletters, travel inspiration, and special offers (with your consent)
To request feedback and testimonials about your safari experience

Legal & Operational Purposes

To comply with legal obligations and regulatory requirements
To protect the rights, safety, and property of Inkathi, our clients, and others
To prevent fraud and maintain the security of our services
To improve our website and services based on usage patterns

How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Third-Party Service Providers

We share your information with trusted third-party partners who assist us in delivering exceptional safari experiences, including:

Lodges & Accommodations: To secure reservations and communicate special requests
Tour Operators & Local Guides: To coordinate safari activities and ground transportation
Airlines & Charter Services: To arrange flights and transfers
Conservation Partners: When your safari includes conservation experiences or foundation activities
Destination Management Companies: To coordinate in-country logistics and services

Important: These third parties are contractually obligated to use your information only for the purposes of providing services related to your safari experience and to maintain appropriate security measures.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

Valid legal processes (subpoenas, court orders, legal claims)
Governmental or regulatory requests
Protection of our legal rights or the safety of others
Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure communication channels for sensitive information
Limited access to personal information on a need-to-know basis
Regular security assessments and updates
Secure storage of physical and digital records

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Client Information: Maintained throughout the planning, booking, and travel process, and for a reasonable period afterward to provide post-trip support
Marketing Communications: Retained until you unsubscribe or request deletion
Legal & Compliance Records: Retained as required by applicable laws and regulations

When information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access & Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions (such as records we must retain for legal compliance).

Opt-Out of Marketing

You may opt out of receiving marketing communications from us at any time by:

Clicking the “unsubscribe” link in our emails
Contacting us directly at admin@inkathisafaris.com
Notifying us via phone or written communication

Note: Even if you opt out of marketing communications, we may still send you transactional or service-related communications regarding your safari booking or inquiry.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Withdrawal of Consent

Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at admin@inkathisafaris.com.

International Data Transfers

Inkathi Luxury African Safaris LLC is based in the United States. Your information may be transferred to, stored, and processed in the United States or other countries where our third-party service providers operate.

When we transfer your information internationally, we take appropriate measures to ensure your information receives an adequate level of protection, including:

Working only with reputable third-party partners who maintain appropriate data protection standards
Implementing contractual safeguards for data transfers
Ensuring compliance with applicable data protection laws

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at admin@inkathisafaris.com, and we will take steps to delete such information.

Note: We do collect information about minors when they are part of family safari bookings arranged by parents or legal guardians. This information is used solely for travel planning and safety purposes.

Third-Party Websites

Our website may contain links to third-party websites, including lodge websites, conservation organizations, and travel resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will:

Update the “Last Updated” date at the top of this policy
Notify you of material changes via email or prominent notice on our website
Provide you with an opportunity to review the updated policy

Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Inkathi Luxury African Safaris LLC

Email: admin@inkathisafaris.com

Response Time: We will respond to privacy-related inquiries within 10 business days.

State-Specific Privacy Rights

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions
Right to Opt-Out of Sale: We do not sell personal information
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights

To exercise these rights, contact us at admin@inkathisafaris.com.

Nevada Residents

Nevada residents have the right to opt out of the sale of their personal information. We do not sell personal information as defined under Nevada law.

Consent

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

At Inkathi, we believe that trust is the foundation of transformation. Your privacy is not just a legal obligation—it is a promise we make to honor the personal journey you share with us.

Moments in the Wild. Memories for Life.